Ice scoop

Not every service issue is electrical or refrigeration sometimes it’s about safe handling. A damaged or missing ice scoop (1864800100) can lead to sanitation violations, cracked plastic in the bin, and customer complaints about taste or foreign material. For technicians closing out a PM or a bin-cleaning visit, the right scoop is a small part that protects a big reputation. If customers are scooping with cups, you’ll see fingerprints and debris in the bin often blamed on the machine rather than handling practices. Inspect the scoop for chips at the leading edge, stress cracks near the handle, and rough surfaces that trap biofilm. If staff have been using cups, pitchers, or bare hands, you’ll often see cross-contamination risk and a bin that needs extra attention. A clean, dedicated scoop also helps operators avoid contact with the evaporator curtain or controls while grabbing ice. Ice scoop 1864800100 is also helpful when training staff to avoid reaching past the curtain or touching sensors during ice removal. Replacing the scoop solves the problem by giving the site a proper tool that supports hygienic ice handling. It reduces the chance of plastic fragments, supports routine cleaning procedures, and helps the customer keep up with health-code expectations. It’s an easy add-on when you’re already addressing “no ice” or “ice quality” complaints. Include the scoop in your PM checklist alongside bin sanitizing; it’s a small part that supports long-term ice quality. After installation, recommend storing the scoop outside the ice bin in a designated holder and pairing it with a documented cleaning schedule. That quick coaching step often prevents future calls that get mislabeled as equipment failure. After installing a new scoop, recommend a dedicated storage hook to keep it out of meltwater and reduce recontamination.