When part A35971-001 is specified for a service call, the component involved is the strap. In service work, this part is selected when troubleshooting points to component failure rather than a wiring, control setting, or maintenance issue. Always verify the brand family and machine series used on the service call so the replacement matches correctly. If your machine has multiple production revisions, confirm the exact model and serial details before finalizing the order. Supports replacement and repair work when the original component is worn, damaged, or no longer functioning correctly. A failing part in this category may cause symptoms like maintenance replacement, fitment repair, and worn component replacement. The exact symptom pattern depends on where the component is used, which is why part-number matching and complaint-based diagnosis matter. For this other category, the typical repair goal is to restore the function that the failed component was affecting. During diagnosis, the part number should be matched first, then the circuit or assembly should be tested to confirm the failure path. A correct part-number match is especially important on general components, since the same machine family may use different revisions. Service buyers often keep the removed part on hand during installation to compare terminals, orientation, and mounting points. Installing the correct replacement part can resolve the targeted fault path and helps bring the machine back to stable operation when the diagnosis is accurate. The best results come from matching the part number to the machine and replacing it only after the failure has been confirmed. Symptoms such as not turning on, no power, not cooling, not starting, intermittent operation, error code faults, or ice not dropping may point to this part category, but technicians should verify the complete failure path to make the repair stick.